Privacy & GDPR Statement
J. Pao & Co. Ltd
J. Pao & Co. Ltd (‘we, ‘our’, ‘us’) is committed to protecting your privacy and complying with the UK General Data Protection Regulation (GDPR). Our lawful basis for processing data is a legitimate interest in responding to enquiries.
What data we collect
We only collect the personal details you choose to share with us when you contact us. This may include your name, email address, phone number, postal address and the content of your message — depending on the method of contact.
How we use your data
We only use your information to: – Respond to your enquiries – Provide information you request – Improve our communications and website
How we share your data
We do not sell or trade personal data. We may share information with trusted service providers (such as website hosting, IT support and analytics providers) under strict confidentiality.
Cookies and analytics
This website uses cookies and analytics tools (including Google Analytics) to measure traffic and improve performance. These tools may collect anonymised information about how you use our site. You can manage cookie preferences through the cookie banner on our site or adjust your browser settings to refuse cookies if you prefer.
Social media links
Our website contains links to our official social media channels (YouTube, Instagram, TikTok and Facebook). If you choose to follow these links, please note that those platforms have their own privacy policies which we do not control.
How long we keep your data
We keep your personal data for as long as necessary to respond to your enquiry and to maintain appropriate records of our communications. We may also retain information
where necessary for legitimate business, compliance or record-keeping purposes, unless the law requires a longer retention period.
Your rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data – Request deletion of your data
- Object to or restrict processing – Complain to the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us:
J. Pao & Co. Ltd.
33 Humphrys Road
Woodside Industrial Estate
Dunstable LU5 4TP
United Kingdom
Email: info@jpao.co.uk
Phone: 01582 227228
Last updated October 2025
